Technology empowerment in disability employment: a bibliometric and systematic review

Purpose - We examined the role of technology in employment and work for people with disabilities (PWD). We intended to identify publication trends, key terms, research areas and potential gaps in the topic. Design/methodology/approachWe scrutinized relevant articles from two major databases through bibliometric and systematic review analyses. The bibliometric data involved 256 articles analysed through the VOSviewer software to produce publication trends and network maps. We then scanned article abstracts and selected 114 articles for thematic analysis using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guideline. Findings - The findings revealed a dominance of authors from Western and European countries, particularly the United States of America. Three themes emerged as the crucial factors shaping technology utilization for PWD employment and workplace inclusion. These were identified as individual, environmental and societal, which shed light on the multifaceted influences surrounding PWD's technology empowerment. Originality/value - The hybrid review approach enables a thorough examination of the published work. Our study proposes a conceptual model for PWD employment and workplace inclusion. Founded on the theories of Work Adjustment, Human-Computer Interaction and the Social Model of Disability. The model provides a clear visualization to guide further research and relevant initiatives in this area.