Development of a Prototype for the Monitoring and Management of Telecommunications Network Infrastructure

This research project proposes developing a management system for monitoring the telecommunications network infrastructure at the University Institution of Barranquilla, specifically in the IUB Plaza de la Paz campus in Barranquilla. In this institution, a critical problem related to the network infrastructure has been identified, manifested in various issues and shortcomings that directly impact the operation and quality of communication services at the headquarters. Among the most outstanding problems are the frequent interruption of Internet service, slow data transfer, and the need for an effective network monitoring and management tool. These drawbacks have decreased productivity and the quality of the academic experience for students and staff. The underlying causes of these shortcomings include the need for a comprehensive solution for proactive network infrastructure monitoring, the absence of preventive maintenance policies, and the growing bandwidth demand due to the increased connected devices. The importance of carrying out this project lies in the pressing need to improve the telecommunications network infrastructure at the headquarters, contribute to the technological growth of the institution, and strengthen its capacity to offer efficient and high-quality communication services. This, in turn, will result in a more efficient academic environment and greater satisfaction of the educational community, offering a more reliable network, less downtime, and a greater capacity to adapt to the constantly evolving demands of education and technology. The research methodology is based on a quantitative approach, selected to diagnose the telecommunications infrastructure on the Plaza De La Paz University Institution of Barranquilla (IUB) campus and evaluate its impact on the quality of services. This quantitative method will allow the collection of numerical data, enabling a statistical analysis that measures and quantifies various aspects related to the quality and efficiency of telecommunications services. Along these lines, the research is classified as non-experimental, supported by a solid theoretical basis and the ethics of not intervening directly in the network infrastructure. The project phases follow the top-down methodology for the design of telematics systems. Ultimately, the successful implementation of the prototype will contribute significantly to the continuous improvement of the network infrastructure, ensuring a more efficient academic environment and a satisfying experience for students and staff-