Manifestations and drivers of secondary trauma among service providers working with Syrian refugees: A mixed-methods study from Istanbul, Turkey

被引:0
作者
Yukseker, Deniz [1 ]
Meinhart, Melissa [2 ]
Tekin, Ugur [3 ]
Tasgin, Nese Sahin [4 ]
Demirbas, Elif [5 ]
Dasgupta, Anindita [6 ]
Kaushal, Neeraj [7 ]
El-Bassel, Nabila [8 ,9 ]
机构
[1] Izmir Univ Econ, Dept Sociol, Izmir, Turkiye
[2] Columbia Univ, New York, NY USA
[3] SRH Berlin Univ Appl Sci, Berlin, Germany
[4] Maltepe Univ, Social Work, Maltepe, Turkiye
[5] Tarsus Univ, Social Work, Tarsus, Turkiye
[6] Columbia Univ, New York, NY USA
[7] Columbia Univ, Sch Social Work, Social Policy, New York, NY USA
[8] Columbia Univ, Sch Social Work, Social Intervent Grp, New York, NY USA
[9] Univ Klinikum, Magdeburg, Germany
关键词
Mixed methods; secondary traumatic stress; service providers; Syrian refugees; Turkey; working conditions; STRESS; BURNOUT;
D O I
10.1177/00208728241277924
中图分类号
C916 [社会工作、社会管理、社会规划];
学科分类号
1204 ;
摘要
This mixed-methods study explores the incidence, manifestations, and drivers of secondary traumatic stress among service providers who work with Syrian refugees in Istanbul, Turkey. A survey of 104 social workers and other providers working in 17 public and civil society agencies in Istanbul in 2018 demonstrates that 54.81% had Secondary Traumatic Stress Scale scores indicating mild to severe secondary traumatic stress. In total, 28 qualitative interviews showed manifestations and possible drivers of secondary traumatic stress including weak supervision, heavy caseloads, and insecure working conditions. The findings suggest supervision and peer-support should be strengthened to address secondary traumatic stress among providers serving refugees.
引用
收藏
页码:1347 / 1361
页数:15
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