Unveiling the Secrets of Effective Information Management: How Does Introductory Information Influence Purchase Intention in Live-Streaming

被引:1
作者
Xue, Jiao [1 ]
Wen, Xin [1 ]
Shi, Xinao [1 ]
Chen, Hongquan [2 ]
机构
[1] Shanghai Jiao Tong Univ, Sch Design, Shanghai 200240, Peoples R China
[2] Shanghai Jiao Tong Univ, CY Tung Inst Intelligent Mfg & Serv Management, Shanghai, Peoples R China
关键词
Purchase intention; introductory information; trust; display uniqueness; live-streaming; SOCIAL COMMERCE; CONSUMER-BEHAVIOR; ONLINE; TRUST; IMPACT; MEDIA; PERSPECTIVES; ATTACHMENT; EMOTIONS; SEARCH;
D O I
10.1080/10447318.2024.2400383
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
There is growing evidence that product introductory information plays a crucial role in online consumer purchase behavior. However, existing researches on the effect of introductory information on individuals' purchase intention in live-streaming were limited. In this setting, based on the Stimulus-Organism-Response (S-O-R) model, we explored the relationship among introductory information, trust, purchase intention and display uniqueness. It was done by collecting questionnaire survey data from 500 consumers who have participated in live-streaming e-commerce. The results showed that the introductory information in live-streaming e-commerce has a significant positive effect on consumers' purchase intention through trust. Additionally, the results revealed a significant moderating effect of display uniqueness on the relationship between introductory information and trust. Display uniqueness could significantly and positively moderate the predictive effect of introductory information on trust. Thus, this study will extend the applicability of S-O-R model to further understand the influence mechanism of introductory information on purchase intention and enrich the research in the live-streaming e-commerce. Also, it can enhance the understanding of consumers' purchase behaviors to optimize the live-streaming system and online marketing tools, thereby helping companies achieve their business goals.
引用
收藏
页数:14
相关论文
共 71 条
[1]   Effects of media formats on emotions and impulse buying intent [J].
Adelaar, T ;
Chang, S ;
Lancendorfer, KM ;
Lee, B ;
Morimoto, M .
JOURNAL OF INFORMATION TECHNOLOGY, 2003, 18 (04) :247-266
[2]  
Appiah O, 2006, Journal of Current Issues & Research in Advertising, V28, P73, DOI [DOI 10.1080/10641734.2006.10505192, 10.1080/10641734.2006.10505192]
[3]   Influence of consumers' perceived risk on consumers' online purchase intention [J].
Ariffin, Shaizatulaqma Kamalul ;
Mohan, Thenmoli ;
Goh, Yen-Nee .
JOURNAL OF RESEARCH IN INTERACTIVE MARKETING, 2018, 12 (03) :309-327
[4]   Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model [J].
Baabdullah, Abdullah M. ;
Alalwan, Ali Abdallah ;
Rana, Nripendra P. ;
Kizgin, Hatice ;
Patil, Pushp .
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2019, 44 :38-52
[5]   Effect of social commerce factors on user purchase behavior: An empirical investigation from renren.com [J].
Bai, Yan ;
Yao, Zhong ;
Dou, Yi-Fan .
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2015, 35 (05) :538-550
[6]   How social media live streams affect online buyers: A uses and gratifications perspective [J].
Bawack, Ransome Epie ;
Bonhoure, Emilie ;
Kamdjoug, Jean-Robert Kala ;
Giannakis, Mihalis .
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2023, 70
[7]   EXTERNAL SEARCH EFFORT - AN INVESTIGATION ACROSS SEVERAL PRODUCT CATEGORIES [J].
BEATTY, SE ;
SMITH, SM .
JOURNAL OF CONSUMER RESEARCH, 1987, 14 (01) :83-95
[8]   The state of online impulse-buying research: A literature analysis [J].
Chan, Tommy K. H. ;
Cheung, Christy M. K. ;
Lee, Zach W. Y. .
INFORMATION & MANAGEMENT, 2017, 54 (02) :204-217
[9]   Customers' purchase decision-making process in social commerce: A social learning perspective [J].
Chen, Aihui ;
Lu, Yaobin ;
Wang, Bin .
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2017, 37 (06) :627-638
[10]   What drives impulse buying behaviors in a mobile auction? The perspective of the Stimulus-Organism-Response model [J].
Chen, Chia-Chen ;
Yao, Jun-You .
TELEMATICS AND INFORMATICS, 2018, 35 (05) :1249-1262