Tourist Experience in Gaming Destination from Culture Distance Perspective

被引：1

作者：

Luo, Jian Ming ^{[1
]}

Shang, Ziye ^{[2
]}

Law, Rob ^{[3
,4
]}

机构：

[1] Macau Univ Sci & Technol, Sch Liberal Arts, Taipa, Macao, Peoples R China

[2] Nanjing Xiaozhuang Univ, Tourism & Social Adm Coll, Nanjing, Jiangsu, Peoples R China

[3] Univ Macau, Asia Pacific Acad Econ & Management, Taipa, Macau, Peoples R China

[4] Univ Macau, Fac Business Adm, Dept Integrated Resort & Tourism Management, Taipa, Macau, Peoples R China

来源：

JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM | 2024年

关键词：

Gaming tourism; cultural distance; experience components; topic modeling; online review; INTERNATIONAL VISITORS; SOCIAL-DESIRABILITY; NATIONAL CULTURE; SERVICE QUALITY; CASINO SERVICE; SATISFACTION; PERCEPTIONS; IMPACT; ONLINE; RESPONSIBILITY;

D O I：

10.1080/1528008X.2024.2403488

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study focuses on the cultural distances between gaming tourists and service providers based on Hofstede's culture model and aims to identify the correlation between cultural distances and various experience components. Online reviews of casino resorts in Macau are collected from TripAdvisor. Seven key experience categories in casino resorts and their correlations with cultural distances of six national cultural dimensions are revealed by combining the topic modeling method and correlation analysis. The significance of correlations is found to vary with distinct types of experience categories, which provides new insight into the convergence-divergence debate of culture in tourism studies.

引用

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