Place of poetry in employment tribunal: a place of healing

There is a lack of research that investigates the emotional labour of making a claim to the Employment Tribunal. This article explores the experience of a self-represented claimant. The author's experience elucidates the lack of understanding of the emotional labour that is involved in going through the Employment Tribunal process. The article has a qualitative design and is based on her autoethnographic poetry. The author used poetry to express her anxiety and psychological pain to prevent emotional dissonance. The article is evocative and analytical, because it offers an inside perspective of how turmoil and loss of control within the employment legal system, can be restored to a sense of order and balance through poetry. The purpose: of the article is to demonstrate how poetry can be used as a therapeutic tool to manage emotional labour and address the lack of presence of claimants' voices in the debate of access to justice.