Effects of objective and perceived burden on response quality in web surveys

被引：0

作者：

Kunz, Tanja ^{[1
]}

Gummer, Tobias ^{[1
,2
]}

机构：

[1] Data & Res Soc, GESIS Leibniz Inst Social Sci, B6 4-5, D-68159 Mannheim, Germany

[2] Univ Mannheim, Sch Social Sci, Mannheim, Germany

来源：

INTERNATIONAL JOURNAL OF SOCIAL RESEARCH METHODOLOGY | 2024年

关键词：

Web survey length; question order; respondent burden; response quality; satisficing; QUESTIONNAIRE LENGTH; ASSOCIATION; INDICATORS; IMPACT;

D O I：

10.1080/13645579.2024.2393795

中图分类号：

C [社会科学总论];

学科分类号：

03 ; 0303 ;

摘要：

Respondent burden is considered a decisive factor affecting response quality in web surveys. To investigate the objective and perceived burden on web survey respondents and its effects on response quality, we conducted a web survey among members of a German online access panel using a questionnaire with a completely randomized question order and measures of perceived burden at four time points. We found that perceived burden increased only slightly during the survey, suggesting that objective burden & horbar;as measured by the position of a question in the questionnaire & horbar;has a modest impact on the level of perceived burden. Although the position of a question in the questionnaire also had little effect on response quality, higher perceived burden consistently resulted in lower response quality.

引用

页数：11

共 43 条

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