Decision-Making Framework for the Utilization of Generative Artificial Intelligence in Education: A Case Study of ChatGPT

被引:10
作者
Bukar, Umar Ali [1 ]
Sayeed, Md. Shohel [1 ]
Fatimah Abdul Razak, Siti [1 ]
Yogarayan, Sumendra [1 ]
Sneesl, Radhwan [2 ,3 ]
机构
[1] Multimedia Univ, Fac Informat Sci & Technol, Ctr Intelligent Cloud Comp CICC, Bukit Beruang 75450, Melaka, Malaysia
[2] Univ Putra Malaysia UPM, Fac Comp Sci & Informat Technol, Dept Software Engn & Informat Syst, Serdang 43400, Selangor, Malaysia
[3] Univ Basrah, Coll Sci, Basrah 61001, Iraq
关键词
Chatbots; Ethics; Decision making; Artificial intelligence; Education; Medical services; Privacy; Legislation; Generative AI; ChatGPT; decision making; AHP; ethical concerns; restriction; legislation; OFFSHORE OUTSOURCING DECISION; MAINTENANCE; TOOL;
D O I
10.1109/ACCESS.2024.3425172
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The increasing integration of ChatGPT, a Generative Artificial Intelligence (Gen-AI) model, into educational environments has sparked substantial ethical concerns. This paper addresses the crucial question of whether to impose restrictions or legislate the usage of Gen-AI, with ChatGPT as a pivotal case study. Through systematic literature review and frequency of occurrence analysis, 10 ethical concerns were selected for further analysis using the Analytic Hierarchy Process (AHP). The analysis responses of 10 expert panels show that the top concerns, as revealed by their weights, after meeting the consistency requirement, include copyright, legal, and compliance issues (0.1731), privacy and confidentiality (0.1286), academic integrity (0.1206), incorrect reference and citation practices (0.1111), and safety and security concerns (0.1050). Evaluating the impact of these concerns on the policy alternatives (restriction and legislation), the findings revealed that "Restriction" received a higher weight (0.513712) compared to "Legislation" (0.485887). Notably, copyright, legal, and compliance issues, privacy and confidentiality, and academic integrity emerged as crucial factors influencing the decision between restriction and legislation. This study offers valuable insights for educational institutions and policymakers, suggesting the need for inclusive discussions, pilot programs to assess impacts on critical thinking, development of clear guidelines, flexible regulatory frameworks, awareness campaigns, and potential strategies for ethical and responsible use.
引用
收藏
页码:95368 / 95389
页数:22
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