Best practices for business process automation description - a case study

被引：0

作者：

Silvares, Catarina ^{[1
]}

Sao Mamede, Henrique ^{[2
,3
]}

Costa, Joao ^{[4
]}

机构：

[1] Inst Super Tecn, Dept Comp Sci Engn, Lisbon, Portugal

[2] INESC TEC Inst Syst & Comp Engn Technol & Sci, Rua Dr Roberto Frias, P-4200465 Porto, Portugal

[3] Univ Aberta, Dept Sci & Technol, Rua Escola Politecn, Lisbon, Portugal

[4] Inst Univ Lisboa, ISCTE UIL, Dept Comp Sci, Lisbon, Portugal

来源：

ENTERPRISE INFORMATION SYSTEMS | 2024年 / 18卷 / 10期

关键词：

Business Process Automation; BPA; RPA; Business Process Management; BPM; Interoperability; Standard; ROBOTIC PROCESS AUTOMATION; PROCESS MANAGEMENT; EVOLUTION;

D O I：

10.1080/17517575.2024.2400474

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Organizations in competitive, regulated environments must enhance business processes for efficiency, quality, and compliance while minimizing risks and costs. Process automation solutions play a vital role in achieving these goals, though the variety of tool descriptions creates challenges for compatibility and interoperability. This hinders innovation and competitiveness. The adoption of standard specifications or widely accepted best practices for automation descriptions offers a solution. This research aims to identify a set of best practices to guide process-oriented organizations in evaluating their current automation practices, ensuring alignment and fostering improvements in business process automation.

引用

页数：29

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