What drives employees' job performance in green hotels? The mediating effect of employee positive mood and satisfaction

被引:1
作者
Khuong, Mai Ngoc [1 ,2 ]
Phuong, Nguyen Thi Minh [3 ]
机构
[1] Int Univ, Sch Business, Ho Chi Minh City, Vietnam
[2] Vietnam Natl Univ, Ho Chi Minh City, Vietnam
[3] Hong Bang Int Univ, Dept Tourism, Ho Chi Minh City, Vietnam
关键词
employee green attitudes; environmental knowledge; environmental skills; job performance; job satisfaction; HUMAN-RESOURCE MANAGEMENT; PLS-SEM; AWARENESS; INTENTIONS; LEADERSHIP; KNOWLEDGE; IMPACT;
D O I
10.1002/csr.2892
中图分类号
F [经济];
学科分类号
02 ;
摘要
What is vague about identifying the impact of Green Human Resource Management practices (GHRMPs) on employee job performance remains under-explored in the hospitality literature. Based on the theory of planned behavior, this research examines the role of GHRMPs on employee job performance through employee satisfaction and positive mood. Data was collected from 647 staff in 12 hotels from October 2022 to March 2023 and analyzed through PLS_SEM. Results showed that all factors of GHRMPs positively influence positive moods. The non-significant result is green knowledge and job satisfaction, whereas green attitudes, green skills, and positive moods directly affect job satisfaction. Also, the role of GHRMPs is to strengthen the positive influence of job performance directly and indirectly through positive mood and job satisfaction. However, environmental skills did not affect job performance. This research provides some contributions to the hospitality literature and practical implications for managers of hotels and practitioners.
引用
收藏
页码:5759 / 5776
页数:18
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