Assessing digital capabilities for digital transformation-The MIND framework

被引:17
作者
Baiyere, Abayomi [1 ,2 ]
Salmela, Hannu [3 ]
Nieminen, Harri [4 ]
Kankainen, Tomi [5 ]
机构
[1] Queens Univ, Smith Sch Business, Kingston, ON, Canada
[2] Copenhagen Business Sch, Dept Digitalizat, Howitzvej 60, DK-2000 Frederiksberg, Denmark
[3] Univ Turku, Turku Sch Econ, Informat Syst Unit, Turku, Finland
[4] VTT Tech Res Ctr Finland Ltd, Tampere, Finland
[5] DIMECC Oy, Helsinki, Finland
关键词
assessment method; design science research; digital capabilities; digital transformation; MIND framework; practise and policy; INFORMATION-TECHNOLOGY CAPABILITY; DESIGN SCIENCE RESEARCH; RESOURCE-BASED VIEW; FIRM PERFORMANCE; SYSTEMS; AGILITY; INNOVATION; MODEL;
D O I
10.1111/isj.12519
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
With the rise in the advances and adoption of digital technologies and evolving business dynamics, we live in an era where many organisations are embarking on digital transformation. To stay relevant, however, organisations struggle to comprehensively outline the digital capabilities they have or need in relation to the digital transformation objectives they aim for. This struggle stems from the paucity of knowledge and practical guidance on how to assess the digital capabilities of organisations relative to their desired digital transformation goals. This paper presents a framework (MIND Framework) for assessing digital capabilities in four critical areas - Management (M), Infrastructure (I), Networking/Sourcing (N), and Development (D) - abstracted from prior literature. The framework assesses digital capability status in each area in relation to the organisation's stated digital transformation goals. MIND, which is an outcome of a multi-year design science research project, helps organisations assess their current capability status and create a pathway for navigating from their current status to the desired transformation state. In this article, we describe an in-depth application of the MIND framework in assessing the digital capabilities of an incumbent company in the digital transformation process. Based on this, we illustrate how the framework can provide valuable insights and attitudinal shifts in an organisation's digital transformation efforts. We further abstract from the case to demonstrate how the assessment of an organisation's digital capabilities can provide valuable insights and critical input for any organisation embarking on a digital transformation journey. We conclude with a detailed guideline on how organisations can apply the MIND framework in their transformation journey.
引用
收藏
页码:6 / 38
页数:33
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