A systematic literature review with bibliometric analysis of Quality 4.0

Purpose-This study aims to investigate and provide comprehensive insights into the state of research on Quality 4.0 across various sectors. The investigation focusses on studies conducted in different countries and is motivated by the perceived benefits of adopting Quality 4.0 and the existing research gap in this domain. The literature review examines two main aspects of Quality 4.0: implementation ingredients and its applications. Design/methodology/approach-This study employed a comprehensive systematic literature review (SLR) and bibliometric analysis of Quality 4.0 publications to identify the benefits, challenges and trends of adopting Quality 4.0. Findings-The applications of Quality 4.0 are centred on six key areas, including agile product development, predictive quality algorithms, cloud databases, automation, reduced cost of quality, streamlined quality processes, accurate demand forecasting and monitoring suppliers and quality metrics using digital dashboards. Geographical disparities in research were identified, with India and the United States of America emerging as the top publishing countries. The dominance of the subjects of business, management and accounting underscored the importance of quality management across diverse sectors. Research limitations/implications-The limitations of this study include the novelty of the Quality 4.0 topic, which posed a challenge in finding academic material, and the analysis period of six years, which could potentially limit the coverage of recent developments. Practical implications-The insights and observations from this research offer valuable guidance to academics, practitioners and professionals seeking to implement Quality 4.0 in diverse sectors. Originality/value-This study contributes a novel perspective to the field by examining the application, utilisation and evaluation of Quality 4.0, providing valuable insights for effectively managing its implementation.