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Tourist socialization process in tourism activity decision-making: The moderation of scarcity appeals
被引:3
作者:
Cheng, Jin
[1
]
Su, Lujun
[2
]
He, Xuehuan
[3
]
Jia, Bocong
[4
]
机构:
[1] Xiangtan Univ, Business Sch, Xiangtan, Hunan, Peoples R China
[2] Cent South Univ, Business Sch, 932 Lushan South St, Changsha, Hunan, Peoples R China
[3] Hunan Univ Technol & Business, Sch Publ Adm & Human Geog, Changsha, Hunan, Peoples R China
[4] Dongbei Univ Finance & Econ, Sch Tourism & Hotel Management, Dalian, Liaoning, Peoples R China
关键词:
Consumer socialization;
Travel companion;
Tourism activity type;
Perceived risk;
Scarcity appeal;
PERCEIVED RISK;
BEHAVIOR;
IMPACT;
SATISFACTION;
FAMILY;
PERCEPTIONS;
COMPANIONS;
CUSTOMERS;
INTENTION;
PRODUCTS;
D O I:
10.1016/j.jhtm.2024.06.009
中图分类号:
F [经济];
学科分类号:
02 ;
摘要:
Tourist socialization process suggest that family and friends shape tourist 's cognition, and in turn their behaviors. A conceptual model is developed that investigates tourists ' perceived risk as an underlying mechanism between tourism activity type, travel companion type and purchase decisions to illustrate tourist socialization process in tourism activity decision -making. This study further investigates the potential moderation of scarcity appeals on tourist socialization process. A questionnaire survey and three situational experiments were conducted to test hypothesized relationships. Findings indicate that when accompanied by friends (vs. family), tourists have higher purchase intentions toward challenging tourism activities; when accompanied by family (vs. friends), tourists have higher purchase intentions toward relaxing tourism activities. Additionally, tourist 's perceived risk mediates the socialization process in tourism activity decision -making, but this effect is attenuated in demand -framed (vs. supply -framed) scarcity appeals.
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页码:33 / 41
页数:9
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