Public Services Redesign and Provision: Government Platform Approach

被引：0

作者：

Styrin, Evgeny ^{[1
]}

Andersen, Kim Normann ^{[2
]}

机构：

[1] Natl Res Univ Higher Sch Econ, Inst Publ Adm & Governance, Moscow, Russia

[2] Copenhagen Business Sch, Dept Digitalizat, Copenhagen, Denmark

来源：

PROCEEDINGS OF THE 21ST ANNUAL INTERNATIONAL CONFERENCE ON DIGITAL GOVERNMENT RESEARCH, DGO 2020 | 2020年

关键词：

Platform; Government Platform; Lean Government; Digital Transformation; Public Services;

D O I：

10.1145/3396956.3397864

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Government Digital Platform (GDP) is a new phenomenon in digital governance that transforms digital public services towards better quality and citizens' demands. In this article we discover and verify key features and peculiarities of platform-based transformation for public services provision. Within Russian context we analyze two projects: digital public services portal www.gosuslugi.ru and vacancy occupation on Russian civil service gossluzhba.ru. To perform the analysis, we explore the projects on the availability of platform features: providing exchange, government dominated, transactional, innovative and lean. We conclude that platform-based approach to digital services provision and design can become appropriate mechanism to improve government information systems.

引用

页码：342 / 343

页数：2

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[2] Lean government and platform-based governance-Doing more with less [J].

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GOVERNMENT INFORMATION QUARTERLY, 2013, 30 :S1-S8

[3]

O'Reilly Tim, 2009, Open government: Collaboration, transparency and participation in practice

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