共 50 条
- [1] Comparison of Patient Perception and Satisfaction of Face-to-Face Versus Telemedicine Encounters in Hand Surgery HAND-AMERICAN ASSOCIATION FOR HAND SURGERY, 2023, 18 (04): : 673 - 679
- [5] The impact of humor in face-to-face and electronic service encounters ADVANCES IN CONSUMER RESEARCH, VOLUME XXXI, 2004, 31 : 132 - 139
- [8] Institutionalized strategies in face-to-face encounters: focus on immigrant clients SCANDINAVIAN JOURNAL OF SOCIAL WELFARE, 1998, 7 (01): : 27 - 33