A Context-Aware Empowering Business with AI: Case of Chatbots in Business Intelligence Systems

Artificial Intelligence (AI) empowers Business Intelligence (BI) by enhancing data analysis, automating data integration, enabling predictive analytics, providing natural language interfaces, detecting anomalies, delivering personalized recommendations, and enhancing data visualization. AI-driven systems process large datasets, identify patterns, and extract valuable insights. They automate data integration, cleansing, and transformation. Predictive analytics forecasts future trends, while natural language interfaces make data access easier. This paper gives an overview of the perspectives of intelligent empowerment of BI by AI. It focuses on presenting the ways AI can complement or even enhance the different processes of BI systems used for driving decision-making. Therefore, contextualizing the use of AI in business empowerment, we analyzed the perspectives of making intelligent empowerment of BI based on AI. We further exhibit a flowchart showing how AI Chatbots can assist BI processes to achieve the highest level of contextual autonomy and creative capability with continual improvement.