A Mixed-Method Case Study: Medical Practitioner Sensemaking in the Context of Practice Analytics

There is a large amount of data generated by the healthcare system that can be leveraged for secondary purposes. Here we present a case study, centred around medical practitioners, that explored how they interact with such data to inform their professional development and learning. We used a mixed-methods approach (interviews and surveys) to glean rich insights into their sensemaking and present considerations that can subsequently support this. These human-centred considerations include the use of "frames of reference", presentation of "cases of interest", significance of data attribution, factors that impact sensemaking (i.e. affect and prior experiences), and we advocate for iterative co-design. Alignment to such considerations would ensure the analytic tools are developed in a way that complement practitioners' needs, and are meaningful to both their clinical practice and professional development.