Online Product Rollover Strategies Considering Price Anchoring and Online Reviews

Price anchoring and online reviews are prominent features in the customer purchasing process on the platform. These factors adjust customer cognition and significantly impact their choice behavior, ultimately affecting product rollover strategies. Focusing on the product single rollover, this study develops a multistage dynamic pricing and attribute optimization model based on online reviews and price anchoring effect. We explore dynamic pricing, product exit strategies, attributes optimization, and product rollover strategies. The study shows that considering price anchoring effects usually results in firms achieving higher profits compared to when they ignore this factor. As a result, skimming and penetration pricing strategies emerge as preferred strategies for current product dynamic pricing. However, excessively low prices for current products may diminish profits from upgraded products after product rollover, prompting firms to carefully balance current product pricing with upgraded product sales. Additionally, two threshold conditions are obtained, which can determine the priority of attribute improvement and the total quantity of optimized attributes. Counterintuitively, as consumer willingness to pay rises, firms may reduce their innovation efforts. Furthermore, we expanded the product rollover framework and derived sufficient conditions and optimal strategies to adopt dual rollover. The research findings provide theoretical foundations and decision-making support for the product rollover and marketing strategies of innovative enterprises.