Enhancing Employees' Agility in the Financial Sector through Job Satisfaction in the Workplace and Empowerment

Financial sectors, like other businesses with rigid hierarchical structures, struggle to be sufficiently adaptable or agile to meet the demands of competitive conditions. However, there is a paucity of examination on the effectiveness of empowerment to improve the agility of employees in financial sectors, which are currently confronted with expanding duties and complicated challenges. This study investigates the connections among employee empowerment through effective communication, work teams, and the agility of employees. In addition, this study examined the function that work satisfaction plays as a mediating factor among employee agility and empowerment. 460 banking employees were surveyed to collect data. The results indicate that empowerment enhance employees' agility by assisting workers to adapt to an unexpected work environment. In addition, job satisfaction enhances employee communication, the implementation of work teams, and the agility of employees. This is among of the first investigation to examine the connection among these components in this field, and it also has significant and beneficial consequences for financial sectors and banking in particular, as well as for academics, as discussed in this paper.