The impact of transformational leadership on employee's performance: the mediating role of job satisfaction and employees' commitment

The telecom industry in Pakistan is in high demand and competition, and leaders need to have the ability to flexibly adjust organisational goals in response to a rapidly changing environment and motivate employees to achieve organisational goals. This empirical study aims to analyse the relationship between transformational leadership (TL) and employee performance with the mediating effect of job satisfaction and employee commitment (EC). This study used random sampling; a sample of 220 is selected from the telecom industry of Pakistan. Data were analysed through a partial least squares analysis technique using SmartPLS software. The study's results found that TL significantly affects job satisfaction, EC, and performance. Thus we can conclude That TL is an effective leadership style in the workplace which can enhance employees' performance. This study significantly contributes to the TL theory and can be generalised to Pakistan's telecom sector. This study also contributes to the research method, as the current study used the SEM approach through SMART-PLS.