Quality 4.0 in Software Engineering: Incorporating Scaled Agile Insights to a Framework Proposal

Software Engineering is a constantly evolving discipline that is present in all aspects of daily life. The quality of software has been addressed for a long time, emerging from the same principles of quality in the manufacturing industry but adapted to the characteristics of the development of intangible products. The industry has evolved towards a digital revolution that implies the use of emerging technologies such as the Internet of Things (IoT), artificial intelligence, and machine learning. Quality 4.0 adopts the principles of Industry 4.0 and applies them to quality management with an approach based on big data analysis, realtime monitoring, and a greater focus on the customer through the use of communication and collaboration tools. A framework is proposed that integrates different processes, tools, and techniques of Software Engineering with the objective of enabling the implementation of Quality 4.0 principles in software development, taking DevOps as an enabler as it is an approach that promotes automation and the integration of tools. Additionally, we have expanded our analysis to include the Scaled Agile Framework (SAFe), examining how our proposed framework aligns with SAFe's requirements, thus providing a holistic approach to implement Quality 4.0 in software development projects.