Emergency Department Demand and the First Year of the COVID-19 Pandemic

We present a retrospective analysis of Emergency Department daily patient flow across 84 hospitals in Queensland, Australia over a four-year period from 2017 - 2020, leading up to and including the start of the COVID-19 pandemic. Daily ED demand significantly increased year-on-year over the study period, though significant increases in 2020 were likely attributed to ED fever screening clinics. Compliance against a four-hour ED Length of Stay target had been slightly decreasing since 2017, and the first year of the pandemic showed significant improvements in target compliance compared to previous years for all patients including the cohort admitted from ED. The length of stay for ED patients was also significantly less in 2020 (mean = 3.1 hours) compared to previous years. As an area of topical interest, a special focus on influenza-like illness presentations to ED helps quantify changes in volume of this cohort. This knowledge assists hospitals in planning and responding to variations in hospital demand.