Digital halal literacy and halal destination attribute as the antecedents of revisit intention

被引:2
作者
Gaffar, Vanessa [1 ,2 ]
Christiyanto, Wenda Wahyu [1 ,3 ]
Arissaputra, Rivaldi [1 ,4 ]
Abror, Abror [5 ]
Achmad, Nurman [6 ]
Hidayat, Esa Fajar [7 ]
Siregar, Qoriah A. [8 ]
Shahril, Aslinda [9 ]
机构
[1] Univ Pendidikan Indonesia, Fac Econ & Business Educ, Bandung, Indonesia
[2] Univ Pendidikan Indonesia, PIU TVET Res Ctr, Bandung, Indonesia
[3] Sekolah Tinggi Ilmu Ekonomi PGRI Dewantara Jombang, Dept Management, Jombang, Indonesia
[4] Univ Aisyiyah Bandung, Fac Econ Business & Social Sci, Bandung, Indonesia
[5] Univ Negeri Padang, Dept Management, Padang, Indonesia
[6] Univ Sumatera Utara, Fac Social Sci & Polit Sci, Medan, Indonesia
[7] Jeju Natl Univ, Dept Earth & Marine Sci, Jeju Si, South Korea
[8] Inst Teknol Bandung, Fac Art & Design, Bandung, Indonesia
[9] Univ Teknol MARA, Fac Hotel & Tourism Management, Dungun, Malaysia
关键词
Digital halal literacy; Halal destination attribute; Revisit intention; Tourist destination; CUSTOMER SATISFACTION; IMPACT; INFORMATION; TOURISM; TRUST; MODEL; BEHAVIOR;
D O I
10.1108/IJTC-12-2023-0259
中图分类号
F [经济];
学科分类号
02 ;
摘要
PurposeThis paper aims to explore the influence of digital halal literacy and halal destination attributes on revisiting intention through satisfaction and trust as mediating variables.Design/methodology/approachThe study collected data from 308 domestic tourists in Indonesia who visited urban tourist destinations using a Likert-scale questionnaire, conducted between June and July 2023, and analysed using PLS-SEM for comprehensive data collection.FindingsDigital halal literacy and halal destination attributes significantly impact tourist satisfaction and trust, potentially leading to the desire to revisit previously visited destinations. The higher the digital halal literacy and halal destination attributes, the higher the satisfaction and trust of tourists towards these destinations, potentially resulting in their intention to revisit.Research limitations/implicationsThis study focused on the Greater Bandung area in western Indonesia, a popular tourist destination. Future studies should explore the eastern region and its surroundings, as they do not differentiate between nature-based and man-made tourism.Practical implicationsThe absence of information on halal tourism destinations hinders travellers' understanding and decision-making, particularly considering the preference for symbols as a means of communication, a crucial factor that destination managers must consider.Social implicationsVisual elements, such as symbols and signage, significantly influence tourist behaviour and experiences, leading to the decision to revisit the destination.Originality/valueThe integration of digital halal literacy and halal destination attributes offers a comprehensive understanding of halal tourism, particularly in terms of revisit intentions.
引用
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页数:17
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