[1] Univ Ghent, Fac Econ & Business Adm, Tweekerkenstr 2, B-9000 Ghent, Belgium
[2] INESC Technol & Sci, Porto, Portugal
[3] Univ Aberta, Lisbon, Portugal
[4] Vlerick Business Sch, Operat & Technol Management Ctr, Reep 1, B-9000 Ghent, Belgium
[5] Univ Coll London UCL, UCL Sch Management, 1 Canada Sq, London E14 5AA, England