Fostering YouTube followers ' stickiness through social contagion: The role of digital influencer ' characteristics and followers ' compensation psychology

被引:2
作者
Chen, Chien-Wen [1 ]
Nguyen, Duong Thuy Trang [2 ]
Chih, Mingchang [2 ]
Chen, Pei-Ying [1 ]
机构
[1] Feng Chia Univ, Dept Business Adm, 100 Wenhua Rd, Taichung 407102, Taiwan
[2] Natl Chung Hsing Univ, Dept Business Adm, 145 Xingda Rd, Taichung 40227, Taiwan
关键词
Digital influencer characteristics; Social compensation theory; Social contagion theory; Online social well-being; Stickiness; PARASOCIAL INTERACTION; MODERATING ROLE; MEDIA; LONELINESS; INTENTIONS; ENGAGEMENT; CELEBRITIES; CONSUMERS; WEBSITES; PURCHASE;
D O I
10.1016/j.chb.2024.108304
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
In the information age, many individuals turn to digital influencers' videos on social media as a source of stress relief, emotional support, and a sense of friendship -like connection, and this process of emotional transmission is well described by social contagion theory. Given the limited research on the role of follower stickiness in determining the market value of digital influencers, we integrate the characteristics of digital influencers, incorporating social compensation theory and empathy as follower traits, and demonstrate a positive impact on parasocial interaction. An online survey was conducted with 597 participants who had watched digital influencer videos. This study highlights the role of social contagion theory, offering a novel perspective that highlights the importance of improving followers' online social well-being and stickiness after interacting with digital influencers through emotional contagion. Furthermore, our findings highlight the mediating role of online social wellbeing in strengthening stickiness between followers and digital influencers.
引用
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页数:12
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