Join Me Here if You Will: Investigating Embodiment and Politeness Behaviors When Joining Small Groups of Humans, Robots, and Virtual Characters

被引:0
作者
Zojaji, Sahba [1 ]
Matviienko, Andrii [1 ]
Leite, Iolanda [1 ]
Peters, Christopher [1 ]
机构
[1] KTH Royal Inst Technol, Stockholm, Sweden
来源
PROCEEDINGS OF THE 2024 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYTEMS (CHI 2024) | 2024年
关键词
Politeness; Free-standing conversational groups; Humans; Robots; Virtual characters; Trajectory; Group dynamics; social norms; PHYSICALLY PRESENT; NAVIGATION; PEOPLE;
D O I
10.1145/3613904.3642905
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Politeness and embodiment are pivotal elements in human-agent interactions. While many previous works advocate the positive role of embodiment in enhancing these interactions, it remains unclear how embodiment and politeness affect individuals joining groups. In this paper, we explore how politeness behaviors (verbal and nonverbal) exhibited by three distinct embodiments (humans, robots, and virtual characters) influence individuals' decisions to join a group of two agents in a controlled experiment (N=54). We assessed agent effectiveness regarding persuasiveness, perceived politeness, and participants' trajectories when joining the group. We found that embodiment does not significantly impact agent persuasiveness and perceived politeness, but politeness does. Direct and explicit politeness strategies have a higher success rate in persuading participants to join the group at the furthest side. Lastly, participants adhered to social norms when joining at the furthest side, maintained a greater physical distance from humans, chose longer paths, and walked faster when interacting with humans.
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页数:16
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