PurposeThis research aims to test the role of the informational effect (IE) on the relationship between pay for individual performance (PFIP) and intrinsic motivation (IM). Special attention is also given to how the supervisor's positive (PF) and negative feedback (NF) influence workers' perceptions of the informational content of PFIP.Design/methodology/approachWe used a two-wave online survey among workers covered by a PFIP system and collected a total of 472 answers. To test our hypotheses, we adopted SPSS PROCESS macro Model 9.FindingsThe results suggest that IE fully mediates the positive impact of PFIP on IM, with this effect diminishing in the presence of NF, while PF shows no significant influence.Practical implicationsOrganizations should invest in the development of mechanisms to mitigate perceptions of rewards as behaviour control mechanisms. Instead, PFIP should be perceived as a means to gain valuable insights into performance.Originality/valueBy using a research design allowing external validity in opposition to the widely used experimental one, we contribute to the debate about the relationship between extrinsic rewards and IM. Theoretical and practical implications in the workplace are also discussed.
机构:
Hlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
Chen, Judy Y.
Tian, Haijun
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Hlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
Tian, Haijun
Juarez, Deborah Taira
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Hawaii Med Serv Assoc, Honolulu, HI USA
Univ Hawaii, Off Publ Hlth Studies, Manoa, HI USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
Juarez, Deborah Taira
Hodges, Krista A.
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Hawaii Med Serv Assoc, Honolulu, HI USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
Hodges, Krista A.
Brand, Jennifer C.
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Hlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
Brand, Jennifer C.
Chung, Richard S.
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Hawaii Med Serv Assoc, Honolulu, HI USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
Chung, Richard S.
Legorreta, Antonio P.
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Univ Calif Los Angeles, Sch Publ Hlth, Woodland Hills, CA USAHlth Benchmarks Inc, IMS Hlth, Woodland Hills, CA 91367 USA
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Capital Normal Univ, Sch Literature, Beijing, Peoples R ChinaCapital Normal Univ, Sch Literature, Beijing, Peoples R China
Su, Weilin
Lyu, Bei
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Huaibei Normal Univ, Sch Econ & Management, Huaibei, Anhui, Peoples R China
Henan Univ, Business Sch, Kaifeng, Henan, Peoples R ChinaCapital Normal Univ, Sch Literature, Beijing, Peoples R China
Lyu, Bei
London, Manuel
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SUNY Stony Brook, Coll Business, Stony Brook, NY USACapital Normal Univ, Sch Literature, Beijing, Peoples R China