The impact of communication software usage on work engagement in remote work: the mediating role of distraction and FOMO
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作者:
Jin, Wan
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机构:
East China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R ChinaEast China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R China
Jin, Wan
[1
]
Li, Pingping
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机构:
Shenzhen Univ, Coll Management, Shenzhen 518061, Peoples R ChinaEast China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R China
Li, Pingping
[2
]
Ma, Hang
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East China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R ChinaEast China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R China
Ma, Hang
[1
]
Qin, Mingyue
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East China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R ChinaEast China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R China
Qin, Mingyue
[1
]
机构:
[1] East China Jiaotong Univ, Sch Econ & Management, Nanchang 330013, Peoples R China
[2] Shenzhen Univ, Coll Management, Shenzhen 518061, Peoples R China
Remote work;
Communication software usage;
Distraction;
FOMO;
Intrinsic motivation;
Work engagement;
SOCIAL MEDIA;
INTRINSIC MOTIVATION;
TECHNOLOGY USAGE;
FEAR;
SATISFACTION;
FACEBOOK;
DISTRESS;
INTERNET;
D O I:
10.1007/s12144-024-06035-z
中图分类号:
B84 [心理学];
学科分类号:
04 ;
0402 ;
摘要:
With the increasing demand for work-life balance and the development of information technology, remote work has become a widely adopted work mode, which has made communication software the primary means of communication for employees. However, previous research has not fully explored the impact of communication software usage (CSU) in remote work on work engagement, which is a crucial factor influencing employee performance. Therefore, this study, based on the Job Demands-Resources Theory, investigated the effects and mechanisms of CSU on work engagement in remote work. We collected a single time-point data set of 519 individuals with remote working experience and a dual time-point data set of 325 individuals in China. The results obtained from both datasets are consistent and indicate the following: (1) CSU in remote work has a significant negative impact on employee work engagement. (2) Distraction and fear of missing out (FOMO) mediate the relationship between CSU in remote work and work engagement respectively. (3) Intrinsic motivation moderates the negative effects of distraction and FOMO on work engagement. When employees have high intrinsic motivation, the negative effects of CSU in remote work through distraction and FOMO on work engagement diminishes. This study contributes to the research on the outcomes of CSU in remote work, deepens the understanding of the underlying mechanisms linking CSU and work engagement, and expands the knowledge of their boundary conditions.
机构:
Shaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, PakistanShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Abbasi, Amir Zaib
;
Rehman, Umair
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机构:
Wilfrid Laurier Univ, User Experience Design, 73 George St, Brantford, ON N3T 2Y3, CanadaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Rehman, Umair
;
Hussain, Ali
论文数: 0引用数: 0
h-index: 0
机构:
Univ Teknol PETRONAS, Dept Management & Humanities, Seri Iskandar, Perak, MalaysiaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Hussain, Ali
;
Ting, Ding Hooi
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机构:
Univ Teknol PETRONAS, Dept Management & Humanities, Seri Iskandar, Perak, MalaysiaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Ting, Ding Hooi
;
Ul Islam, Jamid
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机构:
Prince Sultan Univ, Coll Business Adm, Riyadh, Saudi ArabiaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
机构:
Kuwait Univ, Fac Educ, Kuwait, State Of Kuwait, KuwaitKuwait Univ, Fac Educ, Kuwait, State Of Kuwait, Kuwait
Al-Furaih, Suad A. A.
;
Al-Awidi, Hamed M.
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机构:
Kuwait Univ, Fac Educ, Kuwait, State Of Kuwait, Kuwait
Middle East Univ, Fac Educ Sci, Amman, JordanKuwait Univ, Fac Educ, Kuwait, State Of Kuwait, Kuwait
机构:
Shaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, PakistanShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Abbasi, Amir Zaib
;
Rehman, Umair
论文数: 0引用数: 0
h-index: 0
机构:
Wilfrid Laurier Univ, User Experience Design, 73 George St, Brantford, ON N3T 2Y3, CanadaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Rehman, Umair
;
Hussain, Ali
论文数: 0引用数: 0
h-index: 0
机构:
Univ Teknol PETRONAS, Dept Management & Humanities, Seri Iskandar, Perak, MalaysiaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Hussain, Ali
;
Ting, Ding Hooi
论文数: 0引用数: 0
h-index: 0
机构:
Univ Teknol PETRONAS, Dept Management & Humanities, Seri Iskandar, Perak, MalaysiaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
Ting, Ding Hooi
;
Ul Islam, Jamid
论文数: 0引用数: 0
h-index: 0
机构:
Prince Sultan Univ, Coll Business Adm, Riyadh, Saudi ArabiaShaheed Zulfikar Ali Bhutto Inst Sci & Technol, Dept Management Sci, Islamabad, Pakistan
机构:
Kuwait Univ, Fac Educ, Kuwait, State Of Kuwait, KuwaitKuwait Univ, Fac Educ, Kuwait, State Of Kuwait, Kuwait
Al-Furaih, Suad A. A.
;
Al-Awidi, Hamed M.
论文数: 0引用数: 0
h-index: 0
机构:
Kuwait Univ, Fac Educ, Kuwait, State Of Kuwait, Kuwait
Middle East Univ, Fac Educ Sci, Amman, JordanKuwait Univ, Fac Educ, Kuwait, State Of Kuwait, Kuwait