Organizational climate and its influence on the performance of employees in a service company

被引：0

作者：

Brito-Carrillo C. ^{[1
]}

Pitre-Redondo R. ^{[2
]}

Cardona-Arbeláez D. ^{[3
]}

机构：

[1] Facultad de Ciencias Sociales, Docente de la Universidad de la Guajira, Riohacha

[2] Facultad de Trabajo Social, Universidad de la Guajira, Riohacha

[3] Facultad de Ciencias Económicas, Líder Del Grupo de Investigación GISEMA, Universidad Libre, Cartagena

来源：

Informacion Tecnologica | 2020年 / 31卷 / 01期

关键词：

Control organizational climate; Leadership decision making; Motivation; Service delivery;

D O I：

10.4067/S0718-07642020000100141

中图分类号：

学科分类号：

摘要：

This research approaches the organizational climate from the variables leadership, decision-making, motivation and control. The objective of the research is to identify how the selected variables influence the performance of the collaborators in the company studied. In the first instance, the main contributions of the academic community on organizational climate have been compiled. Then, a survey based on the variables to be studied was applied and subsequently the correspondence analysis was carried out determines how the study variables are related. One of the main conclusions is that the integration of the variables control, monitoring and leadership, is decisive for the generation of an adequate organizational climate. This in turn influences the performance and achievement of the goals of organizations. © 2020 Centro de Informacion Tecnologica. All rights reserved.

引用

页码：141 / 148

页数：7

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