Augmented reality in retailing: a systematic review with bibliometric analysis

被引:0
作者
Du Z. [1 ]
Liu J. [1 ]
Wang F. [2 ]
机构
[1] Business School of Sport, Beijing Sport University, No. 48, XinXi Road, Haidian District, Beijing
[2] Lazaridis School of Business and Economics, Wilfrid Laurier University, 75 University Avenue West, Waterloo, N2L 3C5, ON
关键词
adoption; augmented reality; bibliometric analysis; brand attitude; customer experience; design feature; market intelligence; product presentation; purchase intention; retailing; systematic review;
D O I
10.1504/ijnvo.2022.126001
中图分类号
学科分类号
摘要
The emergence and proliferation of augmented reality (AR) technology in retailing has revolutionised consumer shopping and service experience. A body of research on AR in business applications, particularly for retailing, is quickly developing. This research shed light on the current status of the scholarly works on AR in retailing by conducting a systematic literature review using bibliometric analysis and thematic analysis. Specifically, this research examines 51 peer-reviewed journal articles using bibliometric analysis. It provides a detailed view of the literature, including research trends, publication venues, and authorships. Moreover, it classifies and reviews three major themes and summarises the articles in each theme. Finally, this research identifies and discusses the possible directions for future research. Copyright © 2022 Inderscience Enterprises Ltd.
引用
收藏
页码:84 / 102
页数:18
相关论文
共 59 条
[1]  
Alimamy S., Al-Imamy S., Customer perceived value through quality augmented reality experiences in retail: the mediating effect of customer attitudes, Journal of Marketing Communications, 28, 4, pp. 428-447, (2021)
[2]  
Azuma R.T., A survey of augmented reality, Presence: Teleoperators & Virtual Environments, 6, 4, pp. 355-385, (1997)
[3]  
Barhorst J.B., McLean G., Shah E., Mack R., Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences, Journal of Business Research, 122, pp. 423-436, (2021)
[4]  
Baytar F., Chung T., Shin E., Evaluating garments in augmented reality when shopping online, Journal of Fashion Marketing and Management, 24, 4, pp. 667-683, (2020)
[5]  
Bleich S.N., Segal J., Wu Y., Wilson R., Wang Y., Systematic review of community-based childhood obesity prevention studies, Pediatrics, 132, 1, pp. 201-210, (2013)
[6]  
Bonetti F., Warnaby G., Quinn L., Augmented reality and virtual reality in physical and online retailing: A review, synthesis and research agenda, Augmented Reality and Virtual Reality, pp. 119-132, (2018)
[7]  
Bonnin G., The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention, Journal of Retailing and Consumer Services, 52, (2020)
[8]  
Brengman M., Willems K., Van Kerrebroeck H., Can’t touch this: the impact of augmented reality versus touch and non-touch interfaces on perceived ownership, Virtual Reality, 23, 3, pp. 269-280, (2019)
[9]  
Caboni F., Hagberg J., Augmented reality in retailing: a review of features, applications and value, International Journal of Retail & Distribution Management, 47, 11, pp. 1125-1140, (2019)
[10]  
Carmigniani J., Furht B., Anisetti M., Ceravolo P., Damiani E., Ivkovic M., Augmented reality technologies, systems and applications, Multimedia Tools and Applications, 51, 1, pp. 341-377, (2011)