The impact of enterprise social media affordances on employees' thriving at work: An empowerment theory perspective

被引：11
作者：
Sun, Yuan [1 ,2 ,3 ]
Zhong, Yating [2 ]
Jeyaraj, Anand [4 ]
Zhu, Mengjie [2 ]
机构：
[1] Zhejiang Gongshang Univ, Xiasha Univ Town, Key Res Inst Humanities & Social Sci Univ, Minist Educ,Modern Business Res Ctr, 18 Xuezheng St, Hangzhou, Zhejiang, Peoples R China
[2] Zhejiang Gongshang Univ, Sch Business Adm, Xiasha Univ Town, 18 Xuezheng St, Hangzhou, Zhejiang, Peoples R China
[3] Zhejiang Gongshang Univ, Zheshang Res Inst, 149 JiaoGong Rd, Hangzhou, Zhejiang, Peoples R China
[4] Wright State Univ, Raj Soin Coll Business, Informat Syst, Dayton, OH 45435 USA
来源：
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE | 2024年 / 198卷
基金：
中国国家自然科学基金;
关键词：
Enterprise social media; Affordance; Structural empowerment; Psychological empowerment; Thriving at work; PSYCHOLOGICAL EMPOWERMENT; KNOWLEDGE; MODEL; VARIANCE; ORGANIZATIONS; CONSEQUENCES; ANTECEDENTS; WORKPLACE; SEM;
D O I：
10.1016/j.techfore.2023.122983
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Enterprise social media (ESM) bring new pathways to enable employees' thriving at work. This study examines the effects of ESM affordances (accessibility, persistence, and association) on employees' thriving at work through structural and psychological empowerment. The research model was examined using Smart-PLS 3.0 with data on ESM use gathered from 311 employees. Results show that: a) structural empowerment mediates the effects of ESM accessibility and association on psychological empowerment, b) psychological empowerment mediates the effect of structural empowerment on both dimensions of employees' thriving at work (vitality and learning), and c) accessibility and association positively influence vitality and learning through a chain of mediating effects involving structural and psychological empowerment. The study contributes to the existing ESM literature and suggests that managers should implement appropriate strategies to leverage the value of ESM affordances in empowering employees and enabling them to thrive at work.
引用
收藏
页数：15
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