Managers Can Support Employees in Working-Class Contexts by Promoting Growth Mindsets

被引:2
|
作者
Han, Inhyun [1 ,4 ]
Belmi, Peter [2 ]
Thomas-Hunt, Melissa [2 ]
Summers, Catherine [3 ]
机构
[1] Bellevue Univ, Bellevue, NE USA
[2] Univ Virginia, Charlottesville, VA USA
[3] Univ Michigan, Ann Arbor, MI USA
[4] Bellevue Univ, Coll Business, Bellevue, NE 68005 USA
关键词
mindset; identity threat; social class; sense of belonging; inequality; SOCIAL-CLASS DISPARITIES; LAY THEORIES; STEREOTYPE THREAT; JOB-SATISFACTION; POTENTIAL DRIVE; ACHIEVEMENT; STUDENTS; CULTURE; CUES; INTERVENTIONS;
D O I
10.1177/01461672241235625
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
White-collar workplaces are critical "gateway" contexts. They play a crucial role in providing valuable opportunities and upward social mobility. Some groups are less likely, however, to feel they belong in these settings. For example, those with a college degree may feel relatively at ease. However, those without may be uncertain about whether they will be fully included. We examine one possibility for addressing these class-based belonging gaps. A growing education literature demonstrates the power of growth mindsets. We extend this research to the workplace and test its benefits. In two preregistered experiments (N = 1,777), we find that endorsing growth mindsets can support working-class (WK) individuals. When managers have a growth mindset, WK individuals report high sense of belonging. The effect occurred because managers with growth mindsets reduced identity threat. A preregistered survey of employees in the real world (N = 300) triangulated these findings. Sense of belonging was higher among those who believed their manager had a growth mindset. Furthermore, they reported greater job satisfaction and commitment. These findings have important implications for the growing conversation on addressing class divides.
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页数:16
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