PUBLIC-SERVICE PERFORMANCE EVALUATION - A STRATEGIC PERSPECTIVE

被引:19
作者
JACKSON, PM
机构
[1] Public Sector Economics Research Centre, University of Leicester
关键词
D O I
10.1080/09540969309387783
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Performance evaluation of government activities is essential in any democracy. Government, no matter the level (central/federal, state, or local), should be accountable and responsible to the electorate and a host of other stakeholders. Accountability involves, among other things, an assessment of policy outcomes, along with the means and processes used to deliver the policies. Were the policies suitable for the problems that the electorate wanted to be solved? Were the policies implemented efficiently and effectively? Did the electorate, taxpayers, and users of public services (often these are distinct groups) obtain value-for-money?
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页码:9 / 14
页数:6
相关论文
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