ON-DUTY OFF-GUARD - CULTURAL NORS AND SEXUAL HARASSMENT IN-SERVICE ORGANIZATIONS

被引:60
|
作者
FOLGERO, IS [1 ]
FJELDSTAD, IH [1 ]
机构
[1] NORWEGIAN COLL HOTEL MANAGEMENT,STAVANGER,NORWAY
关键词
SEXUAL HARASSMENT; SERVICE ORGANIZATIONS; EMOTION WORK; GENDER ROLES; CULTURAL NORMS; SOCIAL REPRODUCTION;
D O I
10.1177/017084069501600205
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This article focuses on sexual harassment, defined as unwanted sexual attention at work. Due to their inherent characteristics, service organizations are a prime breeding ground for such harassment. In spite of this, the problem is rarely in focus. The authors argue that a major reason for this is the particular cultural norms in service organizations: employees are not allowed to perceive themselves as victims of sexual harassment. An explorative study supports this proposition. Implications for management are discussed.
引用
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页码:299 / 313
页数:15
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