Patients' perception of community pharmacists as healthcare providers and willingness to participate in pharmacist services: a pilot study

被引:10
作者
Ekenga, Vincent [1 ]
Bailey-Wheeler, Janel [1 ]
Sarpong, Daniel [1 ]
Hart, Tammy [1 ]
Earls, Martha [1 ]
机构
[1] Xavier Univ, Louisiana Coll Pharm, 1 Drexel Dr, New Orleans, LA 70125 USA
基金
美国国家卫生研究院;
关键词
community pharmacy; healthcare provider; pharmacist; pharmacy services; provider status;
D O I
10.1111/jphs.12226
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Objectives To explore the extent to which patients identify community pharmacists as healthcare providers and the relationship of this perception to a willingness to engage in pharmacist-provided services. Methods Key findings A cross-sectional survey was conducted at a retail pharmacy and a patient-centred medical home (PCMH) in the New Orleans, Louisiana metropolitan area. The survey assessed patients' perception of community pharmacists and their roles in the provision of health care, as well as willingness to participate in commonly offered pharmacist-provided services. This study included 49 participants who interacted with pharmacy personnel to receive prescriptions regularly. Of the 49 patients surveyed, 91.8% perceived community pharmacists to be healthcare providers, and this perception significantly impacted patient willingness to participate in medication therapy management, medication optimization and travel vaccination services. Other services were not significantly impacted by perception. Conclusion A greater percentage of patients perceived community pharmacists as healthcare providers. This affirmative perception positively impacted patient willingness to participate in several pharmacist-provided services. As no comparative studies are available, further study is needed to assess consistency of observations and assess innovative ways to highlight pharmacists' cognitive attributes and increase participation in pharmacist-provided services.
引用
收藏
页码:297 / 300
页数:4
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U.S. Bureau of Labor Statistics, STAND OCC CLASS