The Social Media impact on the structure of tourism distribution system: analysis and classification of new tourist services providers in the environment "online"

The last decades have been marked by the rise of ICT (Information and Communication Technologies) and the development of electronic business (e-business called). The Spanish tourism industry and in particular the structure of tourism distribution system was directly affected by it. Internet has removed barriers (intermediaries) separating offer and demand. So, it has led a new distribution map of tourist services. From the literature review and a qualitative and quantitative analysis, this research aims to determine the new classification in an online environment and see what use is made from it for the users.