CORPORATE SOCIAL RESPONSIBILITY AND TOURISM. REALITY OR POSTURE?

被引:2
作者
Martos Molina, Marta [1 ]
机构
[1] Univ Jaen, Turismo & Patrimonio, Jaen, Spain
来源
ANUARIO TURISMO Y SOCIEDAD | 2018年 / 22卷
关键词
Corporative social responsibility; marketing; tourist sector; corporate strategic; strategic approach; profitability;
D O I
10.18601/01207555.n22.02
中图分类号
F [经济];
学科分类号
02 ;
摘要
Corporative social responsibility in tourism sector has been a ignored matter by scientific literatura until recent dates, in spite of a lot of companies carry out socially responsible actions. This article goes in depth into the management of the social responsibility, shows different ways to understand it and analyzes several cases: Renfe, Iberia and NH Hotels. This study, based on social responsability reports, shows companies prefer pay attention to two groups: customers and employees.
引用
收藏
页码:25 / 44
页数:20
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