PERCEIVED INTRA-ORGANIZATIONAL MOBILITY - RELIABLE VERSUS EXCEPTIONAL PERFORMANCE AS MEANS TO GETTING AHEAD

'Work hard and get ahead' is a fundamental tenet of modem organizations, but employees have different interpretations of what it means to 'work hard' and perceive that there are multiple channels to 'get ahead'. The current research explores employees' perceptions of the factors affecting their intra-organizational upward mobility. Results using a survey instrument in a large American medical college show that employees can distinguish among intra-organizational mobility channels based on reliable role performance, on exceptional role performance, and on non-performance factors such as personal characteristics (e.g. race and gender), or luck and favoritism. Perceptions of mobility channels are related to such organizationally relevant outcomes as employee satisfaction and turnover intentions. Occupational sub-groups, however, perceive different structures for upward mobility.