Measuring Government Performance

被引：18

作者：

Newcomer, Kathryn E. ^{[1
]}

机构：

[1] George Washington Univ, Sch Publ Policy & Publ Adm, Washington, DC 20052 USA

来源：

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2007年 / 30卷 / 03期

关键词：

performance measurement; performance management; government performance;

D O I：

10.1080/01900690601117804

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

This article provides an overview of the origins and deliberations of performance measurement efforts in the U.S. government and draws upon the American experience to identify the challenges and opportunities this management tool presents for public managers. The first section describes the political context that has shaped performance measurement efforts in the U.S. government. Then what we have learned about the challenges managers face in designing and using performance measurement is reviewed. And in the third section, current and evolving issues that affect the effectiveness of performance measurement efforts are discussed.

引用

页码：307 / 329

页数：23