The impact of brand equity on customer's purchase intention - Taking perceived value as a moderating variable

被引:10
作者
Huang, Pi-Yun [1 ]
Wang, Chuan-Chung [2 ]
Tseng, Ya-Yi [3 ]
Wang, Rong-Jou [4 ]
机构
[1] Min Hwei Coll Hlth Care Management, Ctr Gen Educ, Taipei, Taiwan
[2] YANGMING Rehabil Clin, Speech Language, Taichung, Taiwan
[3] Asia Univ, Coll Management, Taichung, Taiwan
[4] Chang Jung Christian Univ, Tainan, Taiwan
关键词
brand equity; customer's purchase intention; perceived value; brand loyalty; perceived quality;
D O I
10.1080/02522667.2011.10700078
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Brand equity is an important source for corporations to maintain their competitive advantages and earnings. Corporations need to not only off er the best customer service but also cultivate the customer's purchase intention. Preserving customer's purchase intention will help corporations to increase profitability and to maintain competitive advantage. This study is to investigate the impact of brand equity on customer's purchase intention through aspects including brand equity, customer's purchase intention and perceived value. This study explores the impact of brand equity on customer's purchase intention with perceived value as the moderating variable. 260 questionnaires are issued. With exclusion of ineffective and incomplete questionnaires, the total number of effective questionnaires reaches 188, representing an effective response rate of 72%. For data analysis, statistical analyses including factor analysis, correlation analysis and hierarchical regression analysis are conducted with SPSS software. Research findings are as follows: 1. The brand equity has significant positive influence on customer's purchase intention; 2. The perceived value has significant positive influence on brand equity; 3. The perceived value has significant positive influence on customer's purchase intention; 4. The impact of brand equity on customer's purchase intention is significantly interfered by perceived value.
引用
收藏
页码:657 / 672
页数:16
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