A MODEL OF END-USER COMPUTING POLICY - CONTEXT, PROCESS, CONTENT AND COMPLIANCE

被引：24
作者：
GALLETTA, DF
HUFNAGEL, EM
机构：
[1] UNIV PITTSBURGH, JOSEPH M KATZ GRAD SCH BUSINESS, PITTSBURGH, PA 15260 USA
[2] UNIV S FLORIDA, COLL BUSINESS ADM, TAMPA, FL 33620 USA
来源：
INFORMATION & MANAGEMENT | 1992年 / 22卷 / 01期
关键词：
END-USER COMPUTING; EUC POLICY; COMPLIANCE; CONTINGENCY THEORY;
D O I：
10.1016/0378-7206(92)90002-W
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
One factor that has been cited as key to successful end-user computing (EUC) management is a formalized policy statement that defines the limits of users' discretion. In this paper, a model of EUC policy is developed as a mechanism for examining relationships between organizational context, the process by which EUC policy is developed and administered, and the content of resulting policy statements. Organizational compliance is introduced as an important outcome measure in the model. A mail survey of MIS executives in 107 Fortune 1000 companies provides preliminary support for this contingency theory of EUC policy compliance. The results suggest that firms which are procedurally bureaucratic are most likely to develop comprehensive and restrictive EUC policy statements. Organizational compliance levels were reported to be highest in companies with both comprehensive and restrictive EUC policy statements and formal mechanisms for monitoring compliance.
引用
收藏
页码：1 / 18
页数：18
相关论文
共 30 条
  • [21] Are workplace end-user computing skills at a desirable level? A New Zealand perspective
    Gibbs, Shirley
    Steel, Gary
    McKinnon, Alan
    AMCIS 2014 PROCEEDINGS, 2014,
  • [22] Strategies for teaching end-user computing to learners with attention deficit hyperactivity disorder
    Pilkington, C
    College, G
    Naudé, E
    CPSN '05: PROCEEDINGS OF THE 2005 INTERNATIONAL CONFERENCE ON COMPUTERS FOR PEOPLE WITH SPECIAL NEEDS, 2005, : 110 - 116
  • [23] A structural model of end user computing satisfaction and user performance
    EtezadiAmoli, J
    Farhoomand, AF
    INFORMATION & MANAGEMENT, 1996, 30 (02) : 65 - 73
  • [24] The effect factors of end-user task performance in business environment: Focusing on computing competency
    Yoon, Chui Young
    COMPUTERS IN HUMAN BEHAVIOR, 2009, 25 (06) : 1207 - 1212
  • [25] Confirmatory factor analysis of the end-user computing satisfaction instrument: Replication within an ERP domain
    Somers, TM
    Nelson, K
    Karimi, J
    DECISION SCIENCES, 2003, 34 (03) : 595 - 621
  • [26] Toward clinical end-user computing: Programmable order protocols for efficient human computer interaction
    Cho, H
    Kwak, S
    Noh, YS
    Yang, MO
    Kim, DJ
    MEDINFO '98 - 9TH WORLD CONGRESS ON MEDICAL INFORMATICS, PTS 1 AND 2, 1998, 52 : 900 - 903
  • [27] Expectations of Competency: The Mismatch between Employers' and Graduates' Views of End-User Computing Skills Requirements in the Workplace
    Gibbs, Shirley
    Steel, Gary
    Kuiper, Alison
    JOURNAL OF INFORMATION TECHNOLOGY EDUCATION-RESEARCH, 2011, 10 : 371 - 382
  • [28] Empirical evaluation of the revised end user computing acceptance model
    Wu, Jen-Her
    Chen, Yung-Cheng
    Lin, Li-Min
    COMPUTERS IN HUMAN BEHAVIOR, 2007, 23 (01) : 162 - 174
  • [29] Developers, Decision Makers, Strategists or Just End-Users? Redefining End-User Computing for the 21st Century: A Case Study
    Barker, Sandra
    Fiedler, Brenton
    JOURNAL OF ORGANIZATIONAL AND END USER COMPUTING, 2011, 23 (02) : 1 - 14
  • [30] A Model-based Business Process Compliance Management Architecture for SMSE towards Effective Adoption of Cloud Computing
    Mustapha, A. M.
    Arogundade, O. T.
    Vincent, O. R.
    Adeniran, O. J.
    Chen, Xiaohong
    PROCEEDINGS OF THE IEEE INTERNATIONAL CONFERENCE ON COMPUTING NETWORKING AND INFORMATICS (ICCNI 2017), 2017,
123