A MODEL OF END-USER COMPUTING POLICY - CONTEXT, PROCESS, CONTENT AND COMPLIANCE

被引：24

作者：

GALLETTA, DF

HUFNAGEL, EM

机构：

[1] UNIV PITTSBURGH, JOSEPH M KATZ GRAD SCH BUSINESS, PITTSBURGH, PA 15260 USA

[2] UNIV S FLORIDA, COLL BUSINESS ADM, TAMPA, FL 33620 USA

来源：

INFORMATION & MANAGEMENT | 1992年 / 22卷 / 01期

关键词：

END-USER COMPUTING; EUC POLICY; COMPLIANCE; CONTINGENCY THEORY;

D O I：

10.1016/0378-7206(92)90002-W

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

One factor that has been cited as key to successful end-user computing (EUC) management is a formalized policy statement that defines the limits of users' discretion. In this paper, a model of EUC policy is developed as a mechanism for examining relationships between organizational context, the process by which EUC policy is developed and administered, and the content of resulting policy statements. Organizational compliance is introduced as an important outcome measure in the model. A mail survey of MIS executives in 107 Fortune 1000 companies provides preliminary support for this contingency theory of EUC policy compliance. The results suggest that firms which are procedurally bureaucratic are most likely to develop comprehensive and restrictive EUC policy statements. Organizational compliance levels were reported to be highest in companies with both comprehensive and restrictive EUC policy statements and formal mechanisms for monitoring compliance.

引用

页码：1 / 18

页数：18

共 50 条

[1] A DISCREPANCY MODEL OF END-USER COMPUTING INVOLVEMENT
DOLL, WJ
TORKZADEH, G
MANAGEMENT SCIENCE, 1989, 35 (10) : 1151 - 1171
[2] A framework for reporting and dealing with end-user security policy compliance
Alotaibi, Mutlaq Jalimid
Furnell, Steven
Clarke, Nathan
INFORMATION AND COMPUTER SECURITY, 2019, 27 (01) : 2 - 25
[3] A structural model of end-user computing competency and user performance
Yoon, Chui Young
KNOWLEDGE-BASED SYSTEMS, 2008, 21 (05) : 415 - 420
[4] ON END-USER COMPUTING SATISFACTION
ETEZADIAMOLI, J
FARHOOMAND, AF
MIS QUARTERLY, 1991, 15 (01) : 1 - 4
[5] END-USER COMPUTING EFFECTIVENESS - A STRUCTURAL EQUATION MODEL
IGBARIA, M
OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE, 1990, 18 (06): : 637 - 652
[6] AN INVESTIGATION OF FACTORS CONTRIBUTING TO SATISFACTION WITH END-USER COMPUTING PROCESS
BUYUKKURT, MD
VASS, EC
REVUE CANADIENNE DES SCIENCES DE L ADMINISTRATION-CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES, 1993, 10 (03): : 212 - 228
[7] END-USER COMPUTING IN THE SMALL BUSINESS CONTEXT - FOUNDATIONS AND DIRECTIONS FOR RESEARCH
RAYMOND, L
DATA BASE, 1990, 20 (04): : 20 - 26
[8] SUCCESSFUL IMPLEMENTATION OF END-USER COMPUTING
RIVARD, S
INTERFACES, 1987, 17 (03) : 25 - 33
[9] CONVERGING END-USER AND CORPORATE COMPUTING
MCLEAN, ER
KAPPELMAN, LA
THOMPSON, JP
COMMUNICATIONS OF THE ACM, 1993, 36 (12) : 79 - 92
[10] ORGANIZATIONAL ISSUES OF END-USER COMPUTING
AMOROSO, DL
DATA BASE, 1988, 19 (3-4): : 49 - 56

← 1 2 3 4 5 →