The Effect of Electronic Health Record on the Quality of Health Care Provision in Children and Their Parents

Background: Nowadays, with the advancement of technology, the use of electronic records instead of paper records has led to ease and increased access to information by members of the treatment cabinet. Therefore, the purpose of this study was to investigate the effect of using electronic records on the quality of services provided to patients in the health center. Methods: This study was a descriptive-analytic study that was performed on 264 patients referred to the health center. In this study, The Iranian Ministry of Health's Official Checklists for the Children's Health Monitoring Plan was used. Finally, the data were entered into SPSS version 22 software and analyzed (mean, standard deviation, number of subjects and paired t-test). Results: The implementation of electronic health records promotes the quality of health services in the treatment of children and have significant effect including information recording (P=0.001) organization (P=0.001), evaluation and classification of problems (P=0.001), recommendations and actions (P=0.002) and quality of service provider's performance (P=0.001). However, there was no significant effect on their parent's satisfaction and awareness. Conclusion: EHR in health care can reduce unavoidable paper errors and improve the quality and provide more quality services for children care.