A conceptual overview of a holistic model for quality in higher education

被引：62
|
作者：
Srikanthan, Gitachari [1 ]
Dalrymple, John [1 ]
机构：
[1] RMIT Univ, Ctr Management Qual Res, Res Dev Unit, Melbourne, Australia
来源：
INTERNATIONAL JOURNAL OF EDUCATIONAL MANAGEMENT | 2007年 / 21卷 / 03期
关键词：
Quality; Total quality management; Quality management; Higher education;
D O I：
10.1108/09513540710738647
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Purpose - This paper aims to develop an overarching basis to consider issues of quality in higher education. Design/methodology/approach - An attempt is made to synthesise different approaches to management in higher education. Findings - The article concludes that it is possible to synthesise a model, based on existing literature, to uniquely address higher education. Research limitations/implications - The model developed is a conceptual one as emphasised by the title. Originality/value - Provides a thought framework for addressing the quality issues in higher education.
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页码：173 / +
页数：24
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