SYSTEMS-ENGINEERING IN THE GROWING SERVICE ECONOMY

被引:0
作者
TIEN, JM [1 ]
BERG, D [1 ]
机构
[1] QUEUES ENFORTH DEV,CAMBRIDGE,MA
来源
IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS | 1995年 / 25卷 / 05期
关键词
D O I
暂无
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
The focus of this paper is not new. Certainly, systems engineers have worked on service-related problems, including those arising in finance, health, education, government, food, trade, retail, wholesale, telecommunications, entertainment, and transportation. What is new-and critical-is the growing importance and complexity of services and the systems within which they operate. What is new-and exciting-is a set of new and evolving technologies which will enable us to practice our systems engineering trade with greater effectiveness and impact. What is new-and challenging-is the service-related issues that are amenable to our systems engineering approach. These are the issues considered in this paper.
引用
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页码:721 / 726
页数:6
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