Strategic Framework and Maturity Index for Measuring Knowledge Management Practices in Government Organizations

被引：0

作者：

Vijaivargia, Shilpa ^{[1
]}

Garg, Hemant Kumar ^{[2
]}

机构：

[1] Minist Sci & Technol, Dept Sci & Ind Res, Consultancy Dev Ctr, New Delhi, India

[2] Govt Women Polytech Coll, Jaipur, Rajasthan, India

来源：

INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS | 2018年 / 9卷 / 03期

关键词：

Knowledge; Explicit knowledge; Tacit knowledge; knowledge management; knowledge architecture; knowledge process framework; knowledge audit; maturity index;

D O I：

暂无

中图分类号：

TP301 [理论、方法];

学科分类号：

081202 ;

摘要：

Knowledge is considered as an intellectual asset of any Organization through which performance of the Organization could be enhanced exponentially. Harnessing of the Organization's Tacit and Explicit knowledge and its Management is a crucial task as Knowledge Management Practices adopted by Government Organizations are not standardized yet. They are depending on the structure and processes adopted by the organizations at their own level. This paper presents a Strategic Framework of Knowledge Management and defines Maturity Index at three levels for measuring Knowledge Management Practices adopted by an Organization. This paper defines Value of the Knowledge at all the three defined Maturity levels which is based on number of times the knowledge content is viewed, benefits gained against viewing such contents in terms of tangible asset and Socio-Economic Impact. Knowledge Management Practices adopted by Bharat Electronics Limited (BEL) studied and measured at the Maturity Level is defined in this paper.

引用

页码：111 / 114

页数：4