Leveraging Health Information Technology for Fall-Risk Management in Home Care: A Qualitative Exploration of Clinicians' Perspectives

Falls have a detrimental impact on home care outcomes. This study investigated home care clinicians' perspectives on (1) how the currently adopted health information technology (IT) solutions supported fall-risk management activities, (2) various shortcomings of these solutions, and (3) ways to improve upon them. Within a case study design, qualitative data were collected through interviews and focus groups at one suburban home health agency in the United States. The clinicians mainly used the electronic health record but experienced substantial difficulties with documenting and accessing fall-related information. Improvement opportunities include providing better workflow support and usability, implementing medication alerts, facilitating fall-related information exchange, and leveraging the IT capabilities at patients' homes. Additional IT solutions can improve the awareness, assessment, and intervention dimensions of fall-risk management.