The Relationship between Employee Empowerment and Employee Professional Satisfaction Case Study from Sport Betting Industry

被引：0

作者：

Oprescu, Claudia Maria ^{[1
]}

Militaru, Emil ^{[1
]}

机构：

[1] POLITEHN Univ, Fac Engn & Technol Syst Management, Bucharest, Romania

来源：

QUALITY-ACCESS TO SUCCESS | 2013年 / 14卷 / 132期

关键词：

empowerment; involvement; job satisfaction; transfer of the power; turnover; customer satisfaction; increased autonomy;

D O I：

暂无

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The paper examines the relationship between employee empowerment and his professional satisfaction and presents a case study regarding sports betting industry, being identified the main issues related to empowerment and ways to solve them. There are presented different challenges that both employees and managers may face and ways to overcome them. The idea of this article has started from a project that the authors coordinated at a company having as main activity sports betting and in which, in order to increase customer satisfaction, it was implemented the concept of empowerment, the result being also an increased professional satisfaction of the employees.

引用

页码：90 / 94

页数：5

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