Application of queueing theory in health care: A literature review

被引：96
作者：
Lakshmi, C. [1 ]
Iyer, Sivakumar Appa [2 ]
机构：
[1] Singapore MIT Alliance, N32-01-36,65,Nanyang Dr, Singapore 637460, Singapore
[2] Nanyang Technol Univ, Sch Mech & Aerosp Engn, Singapore 639798, Singapore
来源：
OPERATIONS RESEARCH FOR HEALTH CARE | 2013年 / 2卷 / 1-2期
关键词：
Queueing theory; Literature review; Health care;
D O I：
10.1016/j.orhc.2013.03.002
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
This paper reviews the contributions and applications of queueing theory in the field of health care management problems. This review proposes a system of classification of health care areas which are examined with the assistance of queueing models. The categories described in the literature are expanded and a detailed taxonomy for subgroups is formulated. The goal is to provide sufficient information to analysts who are interested in using queueing theory to model a health care process and who want to locate the details of relevant models. (C) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码：25 / 39
页数：15
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