The World Wide Web Enhancing E-government in the Caribbean: an assessment of government portals or gateway websites

Governments of the Caribbean Community have established portal or gateway sites on the World Wide Web to facilitate the delivery of e-government information and services. E-government via the Internet is seen as aiming to provide all citizens with an efficient and alternative medium for accessing public services and for interacting with public sector providers. This paper examines the potential of these websites to provide access to information and to contribute to the effectiveness of e-government activities. The research assesses seventeen Caribbean portals or gateway websites which facilitate e-government and identifies roles of librarians and libraries in enhancing citizens' access to e-government information.